Vulkan.bet Casino - Hráč se snaží vybrat své výhry.

My deposit without any problems, the withdrawal with the same dates

is not possible after entering the card holder

Meine Einzahlung ohne Problem.Die Auszahlung mit gleichen Daten

ist nach Eingabe des Karteninhabers nicht möglich

Dear E.Beccard,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you completed KYC verification successfully in the past? Was it your first withdrawal request in this casino or you’ve received payments before? Have you been advised why you can’t withdraw your winnings? Is it an internal casino system issue, or it’s related to your account only?

Please understand, without verifying your account, you won’t be entitled to any withdrawals. However, I believe we will be able to help you to resolve this issue and receive your winnings as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

I replied, my emails didn't arrive? Vain

Ich habe geantwortet, meine Mails nicht angekommen?Eitel

After a closer examination, we have found out that the player had multiple complaints regarding the same issue. We will continue in the following thread:

https://casino.guru/vulkan-vegas-casino-player-s-struggling-to-withdraw-14

This complaint will be rejected now.