Wild Pharao Casino - Výběr hráče je zpožděn.

I made a payout of 1000 € two weeks and had the opportunity to book the money back on the player account because it was not processed two weeks later it was processed so it was supposedly transferred over a week ago and the money is still not on the account and Christina only holds me out and gives no specific answers

Habe eine Auszahlung von 1000 € vorgenommen hatte zwei Wochen die die Möglichkeit das Geld wieder zurück zu buchen auf dem Spieler Konto weil es nicht verarbeitet wurde zwei Wochen später wurde es verarbeitet also angeblich überwiesen dieses schon über eine Woche her und das Geld ist immer noch nicht auf dem Konto und die Christina hält mich nur hin und gibt keine konkreten Antworten

Hello Sol74,

Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Wild Pharao Casino. Allow me to ask you a few more question before we would move forward.

Was this your first withdrawal request in the casino? Since when is your account fully verified? Did you cancel the withdrawal or is it still pending? Did you contact the casino with this issue? If yes, what was their response?

Please forward any relevant screenshot or chat to nikolas.b@casino.guru.

Looking forward to your answer.

Regards,

Nick

Dear Sol74,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

The complaint will be now rejected for the above mentioned reason.