Malina Casino - Hráč nemá přístup na stránky kasina.

I can't access the malina casino site!

Have I been blocked? Can you help?

Thank you

Gilberto S.

Não consigo aceder ao site malina casino!

Será que fui bloqueado?Podem ajudar?

Obrigado

Gilberto S.

Dear gilbertomaximino49,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem accessing the casino website. In order to help you more effectively, I’d like to ask a few questions to better understand the situation:

1. Could you please send me a screenshot of the error message you’re seeing when you try to access the casino website?
2. When was the last time you were able to successfully access the casino?
3. Have you tried clearing your cookies and cache, deleting your browser history, and using a different browser or device to open the website?
4. Lastly, have you reached out to customer support via email at support@malinacasino.com to inquire about a possible solution to your problem?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Dear gilbertomaximino49,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.