Hopa Casino - Hráč si stěžuje, že nic nevyhrál.

Good day

I tried the Hoppa Casino on recommendation on the Internet and have to say that it does not match the good ratings.

I deposited a total of 2500 over a period of about 10 days.

Most of the time I played at Book of Dead with small and slightly larger stakes.

I have never once made a profit of more than 100 euros. There were no good rows, no free spins. And if they did, they were really badly paid every time.

There are really better and fairer casinos like Platincasino or Wunderino! THE QUOTES ARE RIGHT, but certainly not at Hoppa!

A scam from front to back!

Guten Tag

Ich habe auf Empfehlung im Internet das Hoppa Casino ausprobiert und muss sagen, entspricht keinesfalls den guten Bewertungen.

Über einen Zeitraum von ca 10 Tagen habe ich insgesamt 2500 eingezahlt.

Überwiegend habe ich bei Book of Dead gespielt mit kleinen und auch etwas größeren Einsätzen.

Ich habe nicht ein einziges Mal einen Gewinn über 100 Euro erzielt. Es kam weder mal guten Reihen, noch Freispiele. Und wenn, dann wurden diese wirklich jedesmal miserabel schlecht bezahlt.

Da gibt es wirklich bedeutend bessere und fairere Casinos wie z.b Platincasino oder Wunderino! DA STIMMEN DIE QUOTEN, aber sicher nicht bei Hoppa!

Ein Betrug von vorne bis hinten!

Dear Thomas,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Petronela

Dear Thomas,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.