Gamdom Casino - Hráč má technické potíže.

gentlemen I on this casino play only a crash would be the arrow that rises and stops at a given percentage ... a first a second and a third time I clicked on stop always on 1.35x (since for the statistics 9 out of 10 it gets there always) and the game did not make me collect, stopping around 1.50x despite my numerous clicks to stop my game ... I disputed the story and they ask me for a video recording of what happened now, I do not register my bets and I am sure I have stopped the ascent to 1.35x plus they are in fiber on 14.3 mega in actual downloads per second they guarantee the instantaneousness of the clickstop ... I would like my deposits back obviously I guarantee you a 25% which now you can help me, i have all the material you want on deposits and emails thanks ps i played through bitcoins purchased on coinbase and binance

signori io su questo casino gioco solamente a crash sarebbe la freccia che sale e si interrompe ad una data percentuale... una prima una seconda ed una terza volta ho clikkato su stop sempre su 1.35x (poichè per le statistiche 9 su 10 ci arriva sempre) ed il game non mi ha fatto riscuotere interrompendosi intorno all 1.50x non ostante i miei numerosi click per interrompere il mio gioco... ho contestato la vicenda e mi chiedono una registrazione video dell accaduto ora, io non registro le mie giocate e sono sicuro di aver interrotto l ascesa a 1.35x oltretutto sono in fibra su 14,3 mega in download al secondo effettivi garantiscono l istantanietà del clickstop... rivorrei indietro i miei depositi ovvio che vi garantisco un 25% qual ora riusciate ad aiutarmi , ho tutto il materiale che volete sui depositi e le email grazie ps ho giocato tramite bitcoin acquistati su coinbase e binance

Dear pieropelush,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. I apologize, but I don't understand the issue. Do you happen to have some kind of proof so I can better understand what happened, for example, a video recording or screenshots?

Would you be so kind and send me all the relevant communication between you and the casino, so we can gather as much information as possible? My email address is kristina.s@casino.guru, or alternatively, post it here.

Looking forward to hearing from you.

Best regards,

Kristina

Mrs. Kristina when I play I never register the bets (it is already specified above) for the rest I keep email and screeshot I can send you everything by email if you prefer ...

Signora Kristina io quando gioco non registro mai le giocate (è già specificato sopra) per il resto email e screeshot li conservo posso inviarle tutto via mail se preferisce...

Thank you for your reply, pieropelush. Yes, please forward all the available evidence to my email address (kristina.s@casino.guru).

mail sent thanks ...

mail inviata grazie...

Thank you for your email, pieropelush. I am sorry, but I don't see any strong enough proof that something wrong is going on.

Please understand, that it is very difficult for us to proceed with this case without supporting evidence, and unfortunately, we are not able to confront the casino under these circumstances. We would like to help you, but it’s impossible for us at this time. Please, if you come across any kind of proof, do not hesitate to contact us and we can reopen this complaint anytime.