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I am put off with a payment of 260 euros. Is in processing. 3 to 5 working days, fast payout is written. Don't know.

Werde mit der Auszahlung von 260 euro vertröstet. Ist in Bearbeitung. 3 bis 5 werkstage , schnelle Auszahlung steht geschrieben. Weiss nicht mehr weiter.

Dear attraktive67,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawals and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Assuming that you have completed KYC verification successfully and had your withdrawal approved by the casino, still, if you don’t receive your winnings by then, please, let us know and we will try to help you.

Thank you in advance for your patience and understanding.

Best regards,

Petronela

Hello,

The case is solved .

Said I filed a complaint and in 15 min . Did I have my money in my account?

Hallo,

Der Fall ist gelöst .

Habe gesagt das ich eine Beschwerde eingereicht habe, und in 15 min . Hatte ich mein Geld auf dem Konto.

As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, attraktive67, for your confirmation, and please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru