Yabby Casino - Hráč si stěžuje, že nic nevyhrál.

i have done thorough research of my own with my own money and every single game they have uses the exact same set of results as the other. When you log out and start another game if you look into this you will see it starts at exactly where the last game started and you will win the exact same amount. Try it and see. All OF THEIR GAMES ARE RIGGED FOR YOU TO LOSE. I want half of my money back which is actually $600 but I feel I’ll be lucky to get anything. I have spent over $1200 playing the slots and all of them I have found to be rigged. Please try it out and see. I’ve lost a small fortune doing this. Please help me get some of my money back. Shut these criminals down. They need to be closed up and people need to know.

Dear vercelli1982,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Petronela

Dear vercelli1982,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.