HellSpin Casino - Hráč se snaží vybrat své peníze.

I have had an extremely frustrating and continuous issue with making withdrawals from Hell Spin with no resolution or help form the support staff.

I have made countless requested to withdrawal $1,300 which after being approved from the casino have bounced back with me being sent the message

"We kindly ask you to double-check all entered data on the withdrawals request and make sure it is entered fully and correctly, without spaces before and after."

I have triple checked the entered data which is all correct and have even tried withdrawing to seperate bank accounts but they have not given me anymore information or explanation as to what details are incorrect (there are no incorrect details)

Hello jmosh,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with HellSpin Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

I have been verified since July of this year. My winnings were accumulated with real money and no bonus money. I spoke to them today and they just said to wait for the money to be debited to my bank account which I know won't happen and it'll bounce back again in the morning like it does every time I submit a withdrawal.

Can you please clarify since when are you trying to process the withdrawal?

Dear jmosh,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

The complaint will be now closed based on the above mentioned reason.