BitFiring Casino - Hráč si stěžuje na celkový zážitek z kasina.

The website is bogus, games stopped and wiped features, no reply to email, chat box doesnt work. very sad.

Dear julieanne2009,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any relevant communication along with supporting evidence to petronela.k@casino.guru?

Meanwhile, please check our article explaining "How slot machines are programmed" and maybe it’ll help to understand how servers communicate with players and what issues might occur on the way.

Please understand, that without any supporting evidence we can’t proceed further with this case as it would be close to impossible to confront the casino.

Looking forward to hearing from you. Thank you in advance for your understanding.

Best regards,

Petronela

Im sorry unfortunately i didnt screenshot any evidence. The game kept stopping and i never got my feature reinstated. I tried to email them and was sent a unable to deliver reply. The chat feature doesnt work.

Dear julieanne2009,

Please understand without supporting evidence it would be close to impossible to confront the casino. If you come across anything that would help us to support this case, please do not hesitate to contact us in the future and we can reopen this thread again. I wish I could be of more help. Thank you in advance for your understanding.