Hi Caniggia2021,
Thank you for your feedback. We take all customer concerns very seriously. We can see that you were contacted by your account manager and everything was explained in detail. If you feel that we've addressed your concerns, we would greatly appreciate it if you could update your review to reflect your overall experience with us. Your updated feedback would mean a lot to us and help other players understand the efforts we make to ensure a positive gaming experience. Thank you for your understanding and continued support. If you have any further questions or need assistance, do not hesitate to contact us at: vip@spinsup.com
Best Regards,
The SpinsUp Team

Hello Caniggia2021

We appreciate your opinion, we are very happy with your evaluation of the website, we are sorry for any problems you have had regarding our bonuses.
We are always open to any comments and criticisms as our goal is to provide a transparent and enjoyable gaming experience for all of our users, and transparency is paramount in all of our communications.

Yours sincerely.
ONWIN365

Ola Caniggia2021

Agradecemos sua opinião, ficamos muito felizes com sua avaliação em relação ao website, lamentamos qualquer problema que obteve em relação aos nossos bônus.
Estamos sempre abertos a quaisquer observações e críticas, pois nosso objetivo é fornecer uma experiência de jogo transparente e agradável para todos os nossos usuários, e a transparência é fundamental em todas as nossas comunicações.

Atenciosamente.
ONWIN365

Greetings Caniggia2021!

Thank you for being with us!

We have always prioritized the quality of the gifts and bonuses we offer, and based on your feedback, we will strive to increase their number!

Luck is the main factor in any game, and we always aim to allow our players to enjoy victories. Unfortunately, parameters such as RTP are determined by various factors, including game design and mathematical algorithms, which are beyond our direct control as an operator.

Thank you again for your feedback!

Best regards,
RoySpins team

Thank you for your honest opinion. We are very sorry you faced such difficulties when withdrawing your funds, we want to underline the fact that usually withdrawals are processed within 2-3 hours from the moment you upload it, this time sometimes can be slightly increased due to the high workload of the Finance Department. However, we want to ensure you that we are doing everything possible to process your winning as soon as possible.

Feel free to contact us again if any additional questions appear.
We are glad to help you!

Best Regards,
Lionspin team