Greetings! We greatly appreciate your feedback, as we are constantly striving to enhance our services. Your input helps us improve. Thank you!

We would like to bring to your attention that the percentage of RTP is determined solely by the providers. It is important to note that we only collaborate with reputable, licensed providers whom we trust to offer fair RTPs. Nevertheless, we understand your concerns and hope that luck will soon be on your side.

Moreover, we kindly request that you provide us with your email address, so we can further investigate your situation. Thank you.

Dear ricktor26,

Thank you for sharing your gaming experience at our casino.

Our casino is 100% complete in the functional plan.
We would like to inform you, that in our casino the games are presented only by official developers, and all results of the games are formed on the side of the provider of the games, this means that our casino cannot influence on RTP of the games in any way.

Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@winldetta.com

Hi ricktor26,

Thank you for the 5-star review! This means the world to us!

We're thrilled to hear that you consider our casino one of the best you've tested. Fast verification, speedy payouts, and top-notch support are our priorities.

If you have any further suggestions or feedback, please feel free to reach out to us. We can't wait to bring you even more exciting experiences down the road.

Sincerely,
RoySpins Team

Dear ricktor26,

We are sorry to hear about your disappointing experience with our online casino. We take player feedback very seriously and strive to provide a fair and enjoyable gaming experience for all our customers.

Regarding the issue you mentioned about low RTP, we assure you that all our games are tested and certified for fairness and randomness by independent third-party auditors. RTP, or return to player, is an industry-standard measure of the expected payout for a particular game over time. While it is true that the outcome of individual sessions can vary due to the random nature of the games, over a long period of time, the RTP should be close to the published rate.

We also apologize for the server crashes that you experienced. We are constantly working to improve our infrastructure to ensure a reliable and uninterrupted gaming experience for our customers.

We would appreciate the opportunity to investigate your account further and address any specific concerns you may have. Please feel free to contact our customer service team at support@sgcasino.com to discuss the matter in more detail.

Thank you for bringing this to our attention, and we hope to have the chance to make things right.

Sincerely,
The SG Casino Support Team.

Hello ricktor26,

Thank you for your feedback. We apologize for the frustration you have experienced with the KYC process and game selection. We are constantly working to improve our offering and make the verification process as smooth as possible.

Your suggestions are invaluable and we will take them into account as we continue to develop our casino. We hope you will give us another chance in the future. If you have any specific concerns, please feel free to contact our support team:

Best regards,
The Lucky7even team

Hallo ricktor26,

vielen Dank für Ihr Feedback. Wir entschuldigen uns für die Frustration, die Sie mit dem KYC-Prozess und der Auswahl der Spiele erlebt haben. Wir arbeiten ständig daran, unser Angebot zu verbessern und den Verifizierungsprozess so reibungslos wie möglich zu gestalten.

Ihre Anregungen sind von unschätzbarem Wert und wir werden sie bei der weiteren Entwicklung unseres Casinos berücksichtigen. Wir hoffen, dass Sie uns in Zukunft eine weitere Chance geben werden. Wenn Sie irgendwelche spezifischen Bedenken haben, können Sie sich gerne an unser Support-Team wenden: vip@lucky7even.com

Mit freundlichen Grüßen,
Das Lucky7even-Team

Hello!

Thanks for the awesome review, Ricktor! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Best regards,
NineCasino Team.

Greetings, ricktor26!

I am sorry that you are so dissatisfied with our project.

However, we can assure you with 100% certainty that we do not regulate any game provider, we have a fully licensed casino, this is not our method, all information regarding the RTP of the slots you can find in the public domain.

RTP is a statistical indicator of how much money you can get back at the end of a gaming session and does not guarantee a win.

However, we do not want you to have an unpleasant experience. Please contact our service via email, I'm sure we can change your concerns.

Best regards,
team cockatoo.

Grüße, ricktor26!

Es tut mir leid, dass Sie so unzufrieden mit unserem Projekt sind.

Wir können Ihnen jedoch mit 100-prozentiger Sicherheit versichern, dass wir keinen Spielanbieter regulieren, wir haben ein voll lizenziertes Casino, das ist nicht unsere Methode, alle Informationen bezüglich des RTP der Spielautomaten können Sie in der öffentlichen Domäne finden.

RTP ist ein statistischer Anzeiger, der angibt, wie viel Geld Sie am Ende einer Spielsitzung zurückbekommen können, und ist keine Garantie für einen Gewinn.

Wir möchten jedoch nicht, dass Sie eine unangenehme Erfahrung haben. Wenden Sie sich bitte per E-Mail an unseren Service, ich bin sicher, dass wir Ihre Bedenken änern können.

Mit freundlichen Grüßen,
Team Kakadu.

Great stuff, you sent the docs today, so our team will need to review them and then proceed with the payment if all is in order.

As you said - today is 4 november and you sent the docs today, so please have a little patience

Dear ricktor26,

We're sorry to hear that you had issues with your withdrawal. We want you to know that we always aim to process withdrawals as quickly as possible, and delays are usually due to security checks or bank processing times.

We understand that this can still be frustrating and we would like to learn more about the specific issues you faced so that we can improve our services in the future. Please get in touch with us at info@luckyheroes.com to let us know more about the issues you experienced.

We appreciate your feedback and hope to hear from you soon!

Best regards,
The Lucky Heroes Team