PowerSlots Casino - Výhry hráče byly omezeny.

I got the deposit FS on 12/15.

The balance is about $ 390 when the wagering requirements are digested with FS and the digestion is completed.

However, at the same time, the balance was rewritten to $20.

When I contacted support, they said there was a maximum of $20 listed on the site.

I have already confirmed 69. of the FS Regulations and there is no such statement at all.

Therefore, even if I ask for an explanation where there is a statement to that effect, I will not be able to disclose it.

Of course, there is no mention of that anywhere.

So, of course, I will ask for payment of $390 that was able to be cashed.

Sorry to trouble you, but please strongly

12/15に入金FSを入手しました。

FSで賭け条件を消化して、消化完了時点の、残高は約＄390です

ですが、それと同時に残高が＄20へ書き換えられました。

サポートへ連絡すると、サイト内に最大＄20までと記載が有るのと言います。

私はFS規約69.は確認済みでそのような記載は一切有りません。

そこでどこにその旨記載が有るのか、説明を求めても開示してもらえません。

当然です、どこにもそんな記載は無いのですから。

そこで、当然、現金化できた＄３９０の支払いを求めます

お手数ですが強力お願いします

Hello sai133,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Power Slots Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Can you please clarify which exact bonus was it? Did you ever deposit into the casino? When was the last time you spoke to the casino and what was it about?

Please note that you can easily find in the general terms the paragraph 19. regarding the free spins here - https://www.powerslots.com/terms/

"The conversion of bonus funds from a free spin bonus to real money is capped at £20. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance."

Looking forward to your answer.

Regards,

Nick

https://casino.powerslots.com/?_ga=2.266055180.220168559.1671033035-1185304969.1666503305#/lobby

It's a terrible casino.

The user-visible bonus terms are 69 above.

Do you have separate rules attached somewhere?

It's hard to accept, but the terms and conditions in the link you disclosed clearly state up to 20.

However, we publish the terms above. Isn't it a fraud that the two contents are different?

https://casino.powerslots.com/?_ga=2.266055180.220168559.1671033035-1185304969.1666503305#/lobby

ひどいカジノですね。

ユーザーから見える、ボーナス規約は、上記の、69です。

どこかに、別建ての規約を張り付けているのでしょうか？

受け入れ難いですが、開示いただいた、リンク内の規約には２０迄と明記されています。

しかし、上記の規約を公開しています。２つの内容が違うのは、詐欺では有りませんか？

Hello sai133,

The terms and conditions may differ depending on the country of residence.

Can you please clarify if you did use a free spin bonus or you used points in the "casino store" to claim the bonus?

Thank you for your support.

Deposit bonus.

I give up because it looks like a casino that uses two different terms of use.

Thank you very much for your help.

サポートありがとうございます。

入金ボーナスです。

２つの、利用規約を使い分けているカジノのようなので諦めます。

たいへんお世話になりました。

The complaint will be now closed based on the player's last post.