EUSLOT Casino - Hráč měl zablokovaný účet.

they closed the access to players from greece suddenly without information. today I made a deposit and today they closed my account. they did not answer the mails.

Dear Tserven21,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. I tried to access the website using a Greek VPN and I was blocked as well.

When exactly did you open an account and for how long did you manage to play before this happened? Did you manage to play with your deposit? How much money was in your balance when the casino blocked your access?

Additionally, if there is any relevant communication between you and the casino, please forward it to kristina.s@casino.guru. Alternatively, you can post it here.

Looking forward to hearing from you.

Best regards,

Kristina

Dear Tserven21,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.