Měl jsem problém s Burningbet.com, který je také regulován Antillephone nv 8048/jaz.
Rozhodl jsem se kontaktovat complaints@emoore.com, abych zjistil, zda mi mohou pomoci, ale nemohl jsem zprávu odeslat, myslím, že jejich e-mailová adresa nepřijímá e-maily odeslané službou, kterou používám (Tutanota).
Tak jsem šel na Emoore.com a poslal zprávu přímo Cindy Drommond v sekci kontakty na webu. Za méně než hodinu jsem dostal odpověď. Ale v mém případě nemohou pomoci.
Budu zde reprodukovat dva e-maily, které jsem obdržel od Cindy Drommond:
První e-mail
„Vážený pane Mullere,
Děkuji za Váš e-mail. Můžeme pomoci pouze v případě, že kasino je spravováno námi. Protože jsem neviděl název webové stránky/kasina, dejte mi prosím vědět, abych mohl zkontrolovat, zda se jedná o jedno z kasin, ve kterém mohu pomoci, nebo zda vám mohu poskytnout jméno výkonného ředitele, např. pro případ, že byste jim mohli předat stížnost."
Druhý email
"Vážený pane,
Toto kasino spravuje: (SMES) Solutions for Management and Employment Support NV
Bohužel na vás nemám žádné kontaktní údaje, ale možná vám pomůže vyhledávání na Googlu, když už víte, kdo je generální ředitel.
S přátelským pozdravem,"
BOHUŽEL NEMOHOU VŽDY POMOCI.
I had a problem with Burningbet.com, which is also regulated by Antillephone nv 8048/jaz.
I decided to contact complaints@emoore.com, to see if they could help me, but I couldn't send the message, I think their email address doesn't accept emails sent by the service I use (Tutanota).
So I went to Emoore.com and sent a message directly to Cindy Drommond in the contacts section of the site. In less than an hour I was answered. But in my case they can't help.
I will reproduce here the two emails I received from Cindy Drommond:
First Email
"Dear Mr. Muller,
Thank you for your email. We can only help in case the casino is managed by us. As I did not see the name of the website/casino, please let me know, so I can check if this is one of the casino's that I can assist in or if I can provide you with the name of the Managing Director, in such in case you could take the complaint to them."
Second Email
"Dear sir,
This casino is managed by : (SMES) Solutions for Management and Employment Support NV
Unfortunately, I have no contact details for you available, but perhaps a google search will help you further now you know who the managing director is.
Kind regards,"
UNFORTUNATELY THEY CAN'T ALWAYS HELP.
Tive um problema com Burningbet.com, que também é regulado por Antillephone n.v 8048/jaz.
Resolvi entrar em contato com complaints@emoore.com, para ver se poderiam me ajudar, mas não consegui enviar a mensagem, acho que o endereço de email deles não aceita emails enviados pelo serviço que eu uso (Tutanota).
Então entrei no site Emoore.com e mandei uma mensagem diretamente para Cindy Drommond, na seção de contatos do site. Em menos de uma hora fui respondido. Mas no meu caso eles não podem ajudar.
Vou reporduzir aqui os dois email que recebi de Cindy Drommond:
Primeiro Email
"Dear Mr. Muller,
Thank you for your email. We can only help in case the casino is managed by us. As I did not see the name of the website/casino, please let me know, so I can check if this is one of the casino’s that I can assist in or if I can provide you with the name of the Managing Director, in such case you could take the complaint to them."
Segundo Email
"Dear sir,
This casino is managed by : (SMES) Solutions for Management and Employment Support N.V
Unfortunately, I have no contact details for you available, but perhaps a google search will help you further now you know who the managing director is.
Kind regards,"
INFELIZMENTE NEM SEMPRE ELES PODEM AJUDAR.
Automaticky přeloženo: