24betting Casino - Výběr hráče byl zpožděn.

I have withdrawal my amount he was not approval my amount he said that wait for 48 hours it's fake casino he not given money to people I have in loss in this casino 24betting is third class casino Is not replying to customer clearly pls help casino guru

Dear himanshu,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Would you be so kind and confirm you passed the KYC verification? Have you ever made a successful withdrawal before? Also, I would like to know when exactly you requested the withdrawal.

Additionally, if there is any relevant communication between you and the casino, please, forward it to kristina.s@casino.guru (or alternatively post it here).

Thank you very much in advance for your reply.

Best regards,

Kristina

Dear himanshu,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.