Mr Bet Casino - všeobecná diskuze (strana 16)

I also had to upload three different photos of my ID because they always said they were blurry. But with you it takes a long time.

Ich musste auch dreimal verschiedene Fotos von meinem Ausweis hochladen, weil immer gesagt wurde, sie wären unscharf. Aber bei dir dauert das ganz schön lange.

Well... they're taking their time... strange white Mr.bet belongs to a group with Spin.city and Bruce.bet and I'm verified there🙈 only with Bruce.bet it took a couple of weeks to verify the VISA debit card, I couldn't make any deposits. I just uploaded the same documents a couple of weeks later and it was done😂😂😂

Tjaaa....die lassen sich schon Zeit...komische weiße Mr.bet gehört zum eine Gruppe mit Spin.city und Bruce.bet und da bin ich verifiziert🙈 nur beim Bruce.bet hat auch paar Wochen gedauert die VISA debit karte zu verifizieren, ich könnte keine Einzahlungen machen. Bin ich einfach die selben Dokumente hochgeladen paar Wochen und einmal war's durch😂😂😂

Finally it seems the bug was fixed and i were able to upload the documents. Now i have to wait for their green light to get my funds after verification process by their team are validated.

time to file a complain i guess?

Hi, be sure to let us know if the bug was resolved and what happened in the end and if you were able to verify yourself in the casino. It will be important for you to be able to withdraw your money. I'll be waiting to see what news you have. 🙂

Hi, as the other player recommended, I would probably think about starting a complaint. If verification is difficult to complete and the casino is accusing you of something you say is not true, it would be best if our team investigated the situation. What do you think, are you going to go ahead and ask for help or are you going to try to resolve it yourself ? 🤔

Actually, I came to Casinoguru with that intention 😂

Eigentlich bin ich mit dem Absicht zum Casinoguru gekommen 😂

I'm going to go into the chat to get informed about "news" in my case and see if it's necessary or not 🤔😂

Ich gehe gleich ins Chat sich informieren lassen über "Neuigkeiten " in meinem Fall und mal gucken ob es muss sein oder nicht 🤔😂

Yes it seems was their email system that sent me the wrong information. Finally I was able to send all the information for the verification and the first stage passed, now I'm waiting for them to verify manually and give me the news about the verification successfully and get my money.

It wasn't worth going into the chat...

At the end of the song ...COMPLAINT !!! I see no other reasonable option 🙈

Hat sich nicht gelohnt ins Chat zu gehen...

Am Ende des Lied ...BESCHWERDE !!! Ich sehe keine andere vernünftige Möglichkeit 🙈

https://www.curacao-egaming.com

Unfortunately, they don't understand anything else.

https://www.curacao-egaming.com

Was anders verstehen die nicht, leider.

Update:

Mr.bet did everything today, I was verified and the money arrived. Thanks to everyone who helped me in any way. 🙏

I still see a problem with how Mr.bet works. The casino doesn't harm players but mainly itself! Will I still play there? I don't know, I need a bit of time to step back. We were able to save ourselves everything...it's interesting that the documents I uploaded today were quickly checked and approved and the payout arrived after 5 minutes!!!

Update:

Mr.bet hat heute alles erledigt, bin ich verifiziert und das Geld sind auch angekommen. Danke an alle die mir irgendwie geholfen haben. 🙏

Ich sehe trotzdem als Mangel wie Mr.bet arbeitet, Casino schadet nicht Spieler aber vor allem sich selbst ! Ob ich da noch spiele ? Keine Ahnung , brauche ich bißchen Zeit Abstand zu nehmen. Wir konnten uns alles sparen...ist interessant dass die Dokumente die ich heute noch hochgeladen waren schnell Überprüft und genehmigt und nach 5 Minuten ist Auszahlung angekommen!!!

After the verification, I received my money on the same day.

But we know that the money the casino has given us is just a loan. At some point they will get the money back, it's just a matter of time. 🙂 and our winnings are our losses.

Nach der Verifizierung habe ich auch am selben Tag mein Geld bekommen.

Aber wir wissen, dass das Geld vom Casino an uns nur geliehen ist. Irgendwann holen sie sich das Geld zurück, es ist nur eine Frage der Zeit. 🙂 und unsere Gewinne sind unsere Verluste.

Well...that's a question of attitude ☝️ Everyone who wants to join the casino should set their own pain threshold ✌️ Budget that they want, can and will play with, otherwise it's suicide. I've been playing for too long and it was difficult for me at the beginning too...understand something like that☝️ I protect myself according to my rules 🫡

Tjaaa ....das ist Einstellung frage ☝️ Jeder der will ins Casi beitreten soll sich eigene Schmerzgrenze festlegen ✌️Budget mit dem will, kann und wird zocken sonst ist es Selbstmord. Ich spiele schon zu lange und Anfangs wars schwierig auch bei mir...sowas kapieren☝️ ich schütze mich nach meiner Regeln 🫡

I would say good news for me and certainly for you. I'm glad you got the money, and it's always important that the players who do the verification pass it successfully. Without that, the money won't be collected, so it's good that as soon as the verification was done, the money came. Both processes didn't take very long and if there was a technical problem, then that's probably why there was a delay in both things. 

In the end, however, we managed to achieve the state we all wanted and I hope that something similar will not happen again. 

Good luck. ☘️

I can see that the casino eventually paid out more players right after verification. I think that was probably the most important thing in this whole case to make it successful. 🎉☘️

However, do you think you will still be playing here or not ?  🙂

I have noticed that lots of casinos have started doing this to avoid paying out. I will leave a few reviews for casinos I've detected with similar issues in the last 4 months.

In my case, Mr. Bet uses the Sumsub system to verify ID documents, and this system has confirmed the authenticity of my documents.

However, my account is still on hold. I suspect they might be delaying the verification process to push me into reversing my withdrawal. This tactic will not work because I have set wagering limits on my account.

I hope they will approve the documents before this weekend. Otherwise, I will be compelled to file an official complaint. They have been continuously delaying the full verification of my account and the release of my funds

You have to look at the message, it will tell you which documents were missing or insufficient.

Du musst auf die Nachricht schauen, da steht, welche Dokumente fehlen oder unzureichend waren.

You 've replied to the wrong post. please reply to Jaro instead

Certainly if it takes too long and you don't hear anything and the account is not verified, then you can proceed to this step. However, you know that we give casinos 14 days to resolve this process. We'll see if anything changes in the next few days or not. 

If it does, let us know.