Jak kontaktovat licenční úřad Antillephone NV (Curaçao). (strana 8)

Until I found this post, I just wanted to let you know that this forum is not here for your propositions. Yet, the more I read what you are capable of, the less I think you are in line with our forum guidelines.

I see you hardly as an addition to this community, and so I'm restricting you from the forum.

Take care, hopefully you'll fit somewhere else.

Hello,

I have been scammed by tritium casino, they deactivated my players account after request of withdrawal,I fell very much cheated from side of tritium casino. They locked 3500 my fair winnings. I made deposits to Versus Odds casino's from 6 years and I never fell that like now., the license was issued by Antillephone B.V., so I sent email to: complaints@gaminglicences.com....nobody has answered… do they regulate tritium ? Where should I send complaint? Can anyone help me?

thanks in advance

Hello there. I am really sorry about this situation at the casino. As I can see, we don't have it yet in our database, and I will pass it on to our data team so they can start working on its full review.

May I ask you to provide some more details about the issue you experienced there, please? When exactly did you request the withdrawal, and did the casino give you any explanation about the reason for blocking your account?

We will surely try to help you out, and we will be waiting for you to give us some more information.

Hi,

I requested the withdrawal on 9 May 7.00AM I have copy of e-mail

"Dear djdark4,

 We wanted to inform you that your withdrawal request at Tritium Casino is now in the processing stage. Our finance team is diligently working to ensure that your request is handled promptly and efficiently."

It was my 3rd request withdrawal , the previous two after 24 hours was successfully done . This time I got e-mail on 11 May 12.09 AM so more than 24 hours 🙂

"Dear Darius,

We hope this email finds you well. We regret to inform you that, unfortunately, we have received notification from the gaming license team regarding your Tritium Casino account.

As per the regulations set forth by the gaming authorities, we are obligated to adhere to strict guidelines to ensure the safety and well-being of all our players. It has come to our attention that your account has been reported for gambling-related issues across the license, and as a result, we are required by law to take immediate action.

With a heavy heart, we must inform you that your Tritium Casino account will be permanently closed with immediate effect. Additionally, any pending winnings associated with your account will be voided as per the terms and conditions outlined in our gaming license agreement.

We understand that this news may come as a disappointment, and we sincerely apologize for any inconvenience caused. Our primary concern is to maintain a responsible gaming environment and uphold the highest standards of player safety and security.

If you have any questions or require further clarification regarding this matter, please feel free to reach out to our customer support team. We are here to assist you and provide any necessary assistance during this process.

Once again, we extend our apologies for the necessity of this action and thank you for your understanding and cooperation.

Best regards,

Tritium Casino Customer Support"

I tried a few times contact with support Tritium about deactivation my players account without reason but I didnt get answer so

I wrote to the Gaming License of Curacao that I feel scamed by Tritium. I never wrote to Tritium about Gambling addicted. Yesterday I sent e-mail again and I got answer

"Dear Sir:

We sent your mail for review to the operator last Friday. They have confirmed that they will further investigate and provide for details and/or justifications.

Sincerely,

ANTILLEPHONE N.V.

License & Dispute Resolution 8048/JAZ"

It is strange that tritium can not answer to ANTILLEPHONE N.V. from Friday. It is funny when tritium support write about highest standards. I hope my players account will be reopen and I get back my fair winnings.

Hello and thank you for describing the issue. Do I understand correctly that you have stated in other casinos with the same license your gambling issues and closed some accounts because of this?🤔

To tell you the truth, I reckon you should file a complaint for this casino here with our team, so they will have a chance to look into it and decide whether the casino acted right or not.

If you wish to proceed, please follow this link to do so. In case you need any assistance, we'll be here, ready to help.

Hi,

Continue my players account is fully veryfied by them KYC. I never write to support of casino Tritium about gambling addicted. They dont have that messages or e-mails. I didnt use there bonuses too. So I think they found a way to block my players account and cancel my withdrawal. I hope you may help me, please.

Thanks in advance

I hope we can help you as well. If you need any assistance with submitting the complaint, let us know, please.

Hello,

I didnt get answer from Antilephone NV from 2 weeks, my players account is deactivated from one month without reason. I dont know what can I do . Has every player the same problem by contact this licenser of Curacao;-/

I do not have an answer to this question, unfortunately. I saw your complaint and Nick will be able to continue investigating shortly. Just try to be patient, please, as we experience a lot of complaints right now.

I never write to support of casino Tritium about gambling addicted. They dont have that messages or e-mails.

Have you ever written to ANY casino or regular about addiction? Have you ever used any of the safe gambling options that are available on these sites?

Unfortunately, these tools that are available to help players who may have gambling problems end up getting used AGAINST the very players it's supposed to be helping.

With a heavy heart, we must inform you that your Tritium Casino account will be permanently closed with immediate effect. Additionally, any pending winnings associated with your account will be voided as per the terms and conditions outlined in our gaming license agreement.

The above contradicts the following..

..we are obligated to adhere to strict guidelines to ensure the safety and well-being of all our players.

How exactly does confiscating a players' winnings ensure their safety and well-being? If a player has an gambling addiction, those winnings might be the only funds they have to their name. It could be the difference between having your rent paid in advance for the next six months or being homeless and on the street.

Attention: ALL CASINOS, OPERATORS AND REGULATORS

It is never okay to steal someone's hard-earned winnings!!

You guys basically have a license to print cash. All casino games have a built-in house edge, so if you have to resort to robbing the poor just to stay afloat, then I'd suggest for you to cut costs instead of being the bizzaro Robin Hood.

Thanks for that answer.May you send it to this unfair casino support support@tritiumcasino.com , please. I think they locked my email so I cant self send it.I use daily deposit limit from time to time. I use self exclude 24 hours too. I thought that I can use it without problems during withdrawal.

Unfortunately, I do play at numerous Versus Odds/Mirage casinos, so I can't send them an email without fear of being banned from their entire network. Very sorry about that.

That being said, if you haven't already, open a ticket with Guru support. They'll be much more help than I could possibly be.

Best of luck to ya!

Since I don’t receive any response from Antillephone myself, I ask myself:

who is above this authority? Who regulates Antillephone and controls it?

Da ich selbst keine Antwort von Antillephone erhalte, frage ich mich:

wer steht über dieser Behörde? Wer reguliert Antillephone und kontrolliert das?

These are cyber criminals all together,Antille,Curacao especially..They will never give you your money.

All their casinos should be avoided,especially Dublinbet which stole me 5000 euros without any explanation.

Realistically? Nobody.

The master license holders care about one thing: collecting their licensing fees.

But there has to be a way to get them to respond. I'm not interested in money anymore, it's just the principle. As a licensee you can't do whatever you want. That shouldn't be the case!

Aber es muss doch eine Möglichkeit geben die dazu zu bringen zu antworten. Mir geht es überhaupt nicht mehr um Geld, sondern nur noch ums Prinzip. Als Lizenz kann man nicht machen was man will. Das darf auch nicht sein!

How do I contact licence called Miomedia?

If that does even exist?

It is regarding RTBET casino -

I received this response from Aboutslots members :

Hello there, they do have a license ( Miomedia ), they have a license for multible different casinos to operate. But, I see that they don't show the badge on their website, I will contact them now about this.

However, on their page is written :

RTbet Casino is owned by Rabidi N.V., a well-established name in the online gambling industry. Rabidi N.V. is known for its high-quality casinos, and RTbet is a licensed operator under Curacao regulations.

and they don't have any seal or anything on site.. please help me to get the bottom of this.. they are cheating people

Hi, Rabidi is also part of Antillephone nv You can contact them at info@gaminglicences.com They respond if it's a general issue. If it becomes problematic and you want a refund, you never get a response. Try your luck.

Hi, Rabidi gehört auch zu Antillephone n.v. Du kannst sie kontaktieren unter info@gaminglicences.com sie antworten, sofern es allgemeine Anliegen sind. Wird es problematisch und geht um Rückerstattung, kommt nie wieder eine Reaktion. Versuch dein Glück.

Rabidi filed bankruptcy