Wunderwins Casino - Hráč se snaží vybrat své výhry.

Very much, exactly the same problem as the previous gentleman.

https://casino.guru/wunderwins-casino-player-s-struggling-to-withdraw

Hyvin pitkälti, täysin sama ongelma kuin aikaisemmalla herralla.

https://casino.guru/wunderwins-casino-player-s-struggling-to-withdraw

Dear taibbis,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Wunderwins Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Well it seems i was able to withdrawal the balance, strangely with couple smaller amounts. But anyhow the way the support treats its customers is strange. Now i have to see will they accept my withdrawals or are they going to cancel them.

My issue was the same as the guy i linked to the title. I was not able to withdrawal the winnings i got, always got an "oops, something went wrong, contact support"- message. Support had always the same questions and solutions several times without an result. I was not able to get any proper answers to my own questions, they always changed the subject, regarding what i asked. Live chat support felt very much like an AI or really scripted.

I did not do an bonusdepo it was fully raw.

Dear taibbis,

Do I understand it correctly that your withdrawal is now pending? Since when exactly? Can you please let us know as soon as it's status change?

Dear taibbis,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.