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The casino provider can control everything as it fits. every time there are free spins, the run of rollers hangs or stops automatically without a normal run. I had rarely seen such corrupt and manipulated.

Der casino Anbieter kann alles so steuern wie es passt. jedesmal wenn freispiele gibt, der lauf von walzen hängt oder stoppt von selbst aus ohne normalen lauf. so korrupte und manupulierte hatte ich kaum erlebt.

Dear Tahir,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. We will contact the casino and ask for their cooperation, but, before we do that, could you please forward any supporting evidence to petronela.k@casino.guru? Any screenshots or a video would be very helpful to support our case. I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply. 

Best regards,

Petronela

Dear Tahir,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.