Vulkan Vegas Casino - Hráč kritizuje falešnou reklamu bonusu.

On their side it is offered that there is a 200% bonus from 100 € first deposit and FS ....

I paid in and received exactly 100% and 25 FS BoD and was referred to the terms and conditions ....

The offers and promises of other sires had nothing to do with them ...

I will post my experiences on my RFB page with 480'00 lik's accordingly ... sorry but I'm pissed off ...

Auf ihrer Seite wird angeboten das es ab 100 Euro ERsteinzahlung 200% Bonus gibt und FS....

Ich habe eingezahlt und genau 100% und 25 FS BoD erhalten und wurde auf die AGB verwiesen....

Die Angebiote und Versprecehn anderer Sires hätten nicht mit ihnen zu tun....

Ich werde meine Erfahrungen auf meuine rFB Seite mit 480'00 lik's dementsprechend posten...sorry aber ich bin stinksauer...

Dear Harry,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have checked promotional offers, and this is what I found https://vulkanvegas.com/de/welcome-bonus-pack:

Could you please confirm that you have tried to redeem Welcome bonus? Have you deposited funds into your account in the past? I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela 

Dear Harry,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.