Hi, drgabber!

Thank you for your kind words. We deeply love all our players and always try to help in every case possible:)


We wish you lots of luck and let us have more positive experience together!

Hello drgabber!

Thank you for sharing your opinion.

We understand that your experience wasn’t what you expected, but there's no need to insult others who leave reviews – everyone is entitled to their own opinion, whether it’s 1 star or 5. We respect each and every one of them.

We always hope for big wins for our players, but luck plays the main role. RTP is set by the provider, and no one can influence it.

We hope you find a casino that suits you 100%.

Best regards,
Betitall Team

Thank you for your valuable feedback!

We regret that you have had such a negative experience with PumaCasino as we always strive to improve and make your stay in our casino as comfortable as possible!

Let us inform you that the payout percentages vary from game to game and vary over time, but the theoretical payout percentage is close to 97%. Please also note that the payout percentage for all games is carefully programmed by the game provider and is not adjusted.

Please be aware that typically, withdrawal requests are processed within a timeframe of 2-3 hours. However, during periods of higher departmental workload, there may be a slight extension of this processing time.

Don't hesitate to contact us with any additional questions.
We are always glad to help you!

Best Regards,
PumaCasino team