HitNSpin Casino - Hráč čelí problémům se softwarem na webu kasina.

Good day, I have encountered numerous software issues on this site. The reels suddenly spin faster, or I get kicked out of the game with error codes that the provider isn't even familiar with.

Then one thing led to another, and I had an IT specialist plug in my phone while I was playing. And behold, hitnspin contacted the domain async.hitnspin.com during the game. This site is entirely black and loads an unopenable file, and async in this case means that the response can modify the image of the reels. Further research revealed that the contacted domain uses iframing, which means that different combinations from the actually embedded ones can be displayed. Here are a few proofs:

Guten Tag ich habe auf dieser Seite unheimlich viele softwareprobleme sei es dass die Walzen plötzlich schneller drehen oder es mich aus dem Spiel rauswirft mit Fehlercodes die beim

provider garnicht bekannt sind dann kam eins zum anderen und ich habe durch eine it Fachkraft mein Handy anstecken lassen beim Spielen und siehe da hitnspin kontaktiert wahrend dem Spielen die Domain async.hitnspin.com diese Seite ist ganz schwarz und ladet nur eine unaufmachbare Datei und async bedeutet in diesem Fall das der response als das Bild der Walzen modifiziert werden kann nach weiterer Recherche hat sich herausgestellt dass die kontaktierte Domain iframing nutzt was heißt dass andere Kombinationen als die eig eingebettete werden können hier folgen ein paar Proofs

Dear r7bjrkr78m, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any relevant communication along with your game history in Excel format to nikolas.b@casino.guru? Please advise the exact time of the incident.

Meanwhile, please check our article explaining "How slot machines are programmed" https://casino.guru/how-slot-machines-work-math#how-are-slot-machines-programmed and maybe it’ll help to understand how servers communicate with players and what issues might occur on the way.

Please understand, that without any supporting evidence we can’t proceed further with this case as it would be close to impossible to confront the casino.

Looking forward to hearing from you. Thank you in advance for your understanding.

Dear r7bjrkr78m,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.