Cyber.bet Casino - Účet hráče byl zablokován.

I got this message for no reason. Just trying to withdraw few hundred euros!

"Your account has been frozen for our security service checking. For results, you will need to write on email: supportATcyber.bet after 10.12.2021 or wait for the answer on your mail."

6 months for service checking???

Earlier they did KYC check, I sent them documents, address verification, selfie with ID and everything was ok but suddenly they froze account with money blocked!

They are scammers for sure! Everything is ok while you loosing money, but once you earn some and try to withdraw it then scammers froze account and due to reviews they did it multiple times.

I'm sorry but didn't read reviews earlier.

And don't believe their repllys on negative comments, they don't respond on emails!

Dear Mislav,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. We will contact the casino and ask for their assistance in resolving this issue, but, before we do so, could you please forward any relevant communication to petronela.k@casino.guru?

Please advise if you have redeemed any promotional offers from this casino in the past? Which games you’ve been playing (live games, slots, or multiplayer)?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Dear Mislav,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.