Dobrý den, jmenuji se Cirlei****. U Amerio jsem registrován již asi 6 měsíců. Hrál jsem jen párkrát, ale zatím jsem vždy uspěl.
Za tu dobu jsem provedl asi 7 vkladů a asi 5 výběrů se značnými částkami v rozmezí (200 až 600 realů).
Asi před 20 dny, přímo uprostřed bonusových kol, která jsem vyhrála, vypadl proud a ztratil jsem spojení (bylo to kvůli bouřce), nakonec jsem se vrátil další den a kola nepokračovala a zůstatek se poté nezvýšil (nahlásil jsem to podpoře).
A od té chvíle každé bonusové kolo, které jsem vzal, dávalo na konci chybu a nepřidalo výhru k mému zůstatku. Byl jsem velmi smutný, ale i přes to jsem pokračoval ve hře a začal jsem nahrávat a pořizovat screenshoty chyb, které se staly.
26. října 2024 jsem se přihlásil na svůj účet a měl deset tisíc tři sta realů. Už tehdy jsem si představoval, že se objevily všechny chyby z pozdních bonusových kol.
Požádal jsem o výběr a během 30 minut mi bez varování zablokovali účet.
Trpěl jsem, dokud jsem nezjistil, že to zablokovali kvůli podezření z podvádění. Přišlo mi velmi zvláštní, že mi ani nedali důvod.
Požádali mě, abych počkal měsíc. Myslím, že je to jen proto, abychom jim získali čas. Myslím, že si to nechají pro sebe, bylo velmi zvláštní, jak jednali, pokud byl problém v systému, já za to nemůžu.
Hello, my name is Cirlei ****. I've been registered with Amerio for about 6 months now. I've only played a few times, but so far I've always been successful.
In that time I've made about 7 deposits and about 5 withdrawals with considerable amounts, between (200 and 600 reais).
About 20 days ago, right in the middle of the bonus rounds I won, the power went out and I lost the connection (it was due to a storm), I ended up coming back the next day and the rounds didn't continue and the balance didn't go up after that (I reported it to support).
And from that moment on, every bonus round I took gave an error at the end and didn't add the winnings to my balance. I was very sad but despite this I continued playing and started recording and taking screenshots of the errors that happened.
On October 26, 2024, I logged into my account and had ten thousand three hundred reais. At the time, I already imagined that all the errors from the late bonus rounds had come up.
I requested a withdrawal and in a matter of 30 minutes they blocked my account without warning.
I suffered until I found out that they had blocked it because of suspected cheating. I found it very strange that they hadn't even given me a reason.
They asked me to wait a month. I think it's just to buy them time. I think they're going to keep it for themselves, it was very strange how they acted, if there was a problem with the system, I'm not to blame.
Olá tudo bem, me chamo Cirlei ****. Faz uns 6 meses que tenho cadastro no Amerio, joguei pouco, mas até então sempre deu tudo .
Nesse período realizei uns 7 depósito e uns 5 saques com valores considerável, entre(200 e 600 reais.
Faz uns 20 dias que bem no meio das rodadas bônus que ganhei a luz saiu e perdi a conexão (foi devido a um temporal), acabei voltando no outro dia e não seguiu as rodadas e não subiu o saldo, depois daquele instante ( relatei ao suporte).
E daquele momento todas rodadas bônus que eu pegada dava um erro no final e não entrava os ganhos pro meu saldo. Fiquei bem triste mas apesar disso continuei jogando e comecei gravar e tirar print dos erros que acontecia.
No último dia 26/10/2024 entrei na conta tinha dez mil e trezentos reais. No momento já imaginei que veio todos erros das rodadas bônus atrasado.
Solicitei o saque, em questão de 30 minutos bloquearam minha conta sem avisar.
Eu sofri até descobrir que eles bloquearam por suspeita de trapaça, achei bem estranho não terem se quer me avisado um motivo.
Pediram pra aguardar um mês. Acredito que seja só pra eles ganhar tempo. Acredito que eles vão segurar pra eles, foi muito estranho como agiram, se deu algum problema nos sistema, eu não tenho culpa.
Upraveno administrátorem Kasino Guru
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