Yonibet Casino - Výhry hráčů byly zabaveny.

When i was playing on this website and have been doing deposits everything was fine. Then I tried to make my first withdrawl. Yonibet was making excuses for 9 days ( i have been askin them when i will receive money but they just kept lying like in next 48 hours etc) on day 10 they cancelled my withdrawl with no explanation. I made another withdrawl but after another 2 days they locked my account and when i finally logged in all my money (1400 euros) were gone.

Hello Lenka,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Have you accumulated your winnings with or without an active bonus? If you activated any bonuses, please post the bonus link here when replying.

Would you be so kind and send me all the relevant communication between you and the casino, so we can gather as much information as possible? My email address is kristina.s@casino.guru.

I hope, we will help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Kristina

Dear Lenka,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.