Yolo247 Casino - Hráčova bilance nečekaně klesla na nulu.

my wallet balance suddenly became zero without even playing, my wallet balance was 3657 rupees . i am trying hard to reach out to customer care of yolo247 but they are not responding , please help me

my user id on yolo247 is dakku23

Dear dakku23,

Thank you very much for submitting your complaint. I’m sorry to hear about the unexpected depletion of your wallet balance with Yolo247.

To assist you further, could you please provide additional information on the following points:

• When did you first notice that your wallet balance became zero?
• Did you receive any notifications or emails from Yolo247 regarding this issue?
• Have you recently made any transactions or engaged in any activities on the Yolo247 platform that might be related to this incident?
• Could you provide any screenshots or documentation showing your wallet balance before it became zero, as well as any attempts to contact Yolo247’s customer care?

Any supporting evidence and relevant communication can be forwarded to petronela.k@casino.guru.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Dear dakku23,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.