Wild Pharao Casino - Výběr hráče je zpožděn.

I requested a $500 withdrawal on I believe may first of this year. I.was mislead to believe it would the 3-5 business days for the withdrawal to establish approval and process into my bank account. I messaged follow-up emails to the financial department and inquired periodically with live chat in hope of insight. Almost a month after my withdrawal request, I finally got a email approval of the withdrawal and detailed time line stating 2-3 potential days waiting depending on the method I'd selected to process transaction. It's now almost July, and after a couple ignored emails, and willfull fkat out ignorance on-site, live chat, I'd come to terms wild pharo has zero intention to compensate my winnings, let alone even communicate with me anymore. I'm disgusted with this sites lack of professionalism, communication, honesty and integrity while doing business and managing it's casino and customers.

Hello ronaldnewton449,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Wild Pharao Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time the casino responded to any of your messages?

Looking forward to your answer.

Regards,

Nick

Dear ronaldnewton449,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

The complaint will be now rejected for the above mentioned reason.