Wax Casino - Hráč má podezření na nekalé praktiky kasina.

I played here and won. I won quite frequently for about 4 days. It was super fun! Then for the next week no matter what game I played it wouldnt payout anything at all. It would only take my money. Deposit after deposit. I feel highly like this site baited me, then switched to take all my money. Im plent happy to lose the money I deposit if Im getting some wins. Even a big win every $300-$500. But it just stopped paying out like that at all. I bet $1.50-20.00 per wager. So I expect enought to play for 30 minutes or more on a $4-600 deposit. But If every bet is a lose, and every "super", or "sensational" win only pays when betting minimums the game play is going to suck quickly. After winning $2000-$5000 I lost $10 or $15,000. So you got me. Im just looking to post a bad review as you clearly didnt keep up with any kind of wins that drew me in. Very dissappointed I cannot keep playing here after those kinds of numbers.

I really just want to post a bad review to warn others not to play here. It seems hightly unfair after you win a few times. Very manipulative. How can you win multiple, multiple thousand dollar wins. Then not win more than $150 again?

Dear pd62512005,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. However, I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. My email is tomas@casino.guru Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Tomas

I'm not looking to make a case. Simply post a review. I lost. I accept that.

Winning a thousand dollars every play. Then not winning $150 any play is very suspicious on fairness of the game.

I simply wanted to post a review. Let me know if there is a way to do this please

I completely understand.

You can post a casino review on our website here: https://casino.guru/user-reviews

For this reason, I will now reject the complaint.

Please do not hesitate to contact us if you run into issues with any online casino in the future.

Best regards,

Tomas

Casino.Guru