VoodooDreams Casino - Hráč zažil technickou závadu.

The casino has a software bug in Legacy of Dead and is not fixing it.

Instead, I'm stupid and asked what to do with my screenshots. Hand off?

The games there are rigged, and I think it's cheek how they react there

Das Casino hat einen Software Fehler in Legacy of Dead und behebt diesen nicht.

Stattdessen kommt man mir blöd und fragt was man mit meinen Screenshots denn machen soll. Weiterleiten?

Die Spiele dort sind manipuliert, und ich finde es eine Frechheit wie man dort reagiert

Dear Mike,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any supporting evidence, such as screenshots or videos, ideally your game history along with any relevant communication to petronela.k@casino.guru?

Please understand, that without any supporting evidence that something unfair is going on, we can’t proceed further with this case as it would be close to impossible to confront the casino.

Looking forward to hearing from you. Thank you in advance for your understanding.

Best regards,

Petronela

Dear Mike,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.