SELECT.bet Casino - Hráč se potýká se zpožděným výběrem.

I am experiencing another withdrawal delay with select.bet.

Even when I ask when the issue will be resolved, they dismiss my concerns saying it is taking time.

The last withdrawal also took more than two weeks.

It seems that nothing will be resolved through my efforts alone, so could you please mediate on my behalf?

select.betでまた出金遅延が起きています。

いつ対応が完了するか質問しても、時間がかかっているとの返答で取り合ってくれません。

前回の出金時も2週間以上かかっています。

私からの連絡では一向に解決しないようなので、どうか仲裁をお願い出来ませんでしょうか。

Dear hirokingmm,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

• Do I understand correctly that your payment is still pending inside the account without being processed?
• Could you please specify how many days ago was your withdrawal requested?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

Yes, I understand that it is pending.

Also, the previous withdrawal application was applied on 2023.09.09, and the money was received on 2023.09.28.

Last time I waited for about 20 days.

Is it better to think that it will take about 20 days this time as well?

As a side note, KYC has already been approved in the past.

はい、保留中であることは理解しています。

また、前回の出金申請は2023.09.09に申請し、2023.09.28に着金しています。

前回は約20日間待ちました。

今回も20日程度かかると考えた方が良いのでしょうか😭

補足ですが、KYCは過去に承認済みになっています。

I received the money today. I apologize to you for a fuss over.

It took 16 days this time, so if I have to use it next time, I'll wait until then.

Thank you for your response.

本日着金しました。お騒がせしました。

今回16日かかったので次回利用することがあればそれまで待つようにします。

ご対応ありがとうございました。

As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, hirokingmm, for your confirmation, and please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru