MyStake Casino - Hráč se snaží stáhnout.

I have been trying for two weeks to withdraw my money and everytime they reverse it saying something was not entered correctly. I have also not got the opportunity to withdraw to my card where I deposited from which makes me think this is money laundering! Your rating of them is skewed! Stop these thieves!!!!

Hello BlondeBok,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with MyStake Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Hello. Account was verified approximately 4 days ago. No bonus used. I have now taken screenshots which I prefer to stay out of public view but for your information of what I fill in when I withdraw. I have had 6 email communications with them and three live chats. I have screenshots of what I submit. I am genuinely considering contacting interpol as this is money laundering!

Hello BlondeBok,

Can you please forward those e-mails and proof to nikolas.b@casino.guru?

Dear BlondeBok,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

The complaint was closed as the player stopped responding.