Megapari Casino - Hráč se snaží vybrat své výhry.

Even if I can make a deposit, I cannot withdraw.

After clearing the betting conditions etc., even if I apply for withdrawal by the same method as the payment system, it is not paid, and when I go to the site, the payment is rejected.

Even if I receive support and reapply for it several times, it is rejected again and I do not pay.

If you repeat it, you will not be able to log in.

Login is NG with your email address, and you log in with your ID.

This time, when I apply for payment, I no longer receive the SMS code.

Support improvement plan

・ Clear cache

・ Replace the SIM card with another smartphone

Does not improve even if you do.

We have received SMS codes such as Ecopaise.

・ I don't know if it's the same series, but I can't receive the SMS code of 1x slot. In the same situation, I will also help 1x slot.

After that, there is no help for it, so even if you contact support, you will only receive an email to inform you of clearing your smartphone cache.

The exact amount of the dispute is 3247

JPY

I've been with support dozens of times, but I can't solve it, I think it requires the intervention of a third party.

Thank you for your support.

___

Even if I can make a deposit, I cannot with draw.

After clearing the betting conditions etc., even if I apply for withdrawal by the same method as the payment system, it is not paid, and when I go to the site, the payment is rejected.

Even if I received support and reapplied several times, it was rejected again and I did not pay.

If you repeat it, you will not be able to log in.

Login is NG with your email address, and you log in with your ID.

This time, when I apply for payment, I no longer receive the SMS code.

Support improvement plan

・ Clear cache

・ Replace the SIM card with another smartphone

Does not improve even if you do.

We have received SMS codes such as Ecopaise.

・ I don't know if it's the same series, but I can't receive the SMS code of 1x slot. In the same situation, I will also help 1x slot.

After that, there is no help for it, so even if you contact support, you will only receive an email to inform you of clearing your smartphone cache.

The exact amount of the dispute is 3247

JPY

I've been with support dozens of times, but I can't solve it, I think it requires the intervention of a third party.

Thank you for your support.

入金が出来ても、出金ができない。

賭け条件等クリアー後、支払いシステムと同じ方法で出金申請しても、支払われず、サイトを見に行くと、支払いが却下されいる。

何度か、サポート受け、再申請を行っても、結局また、却下さていて、支払わない。

繰り替えしていると、ログインできなくなる。

メールアドレスではログインNGになり、IDでログインする。

今度は支払い申請しても、SMSコードが受信されなくなる。

サポートの改善案の

・キャッシュクリア

・SIMカードを別のスマホに差し換え

を行ってても、改善しない。

エコペイズ、等のSMSコードは、受け取れています。

・同系列なのかは、不明ですが、1xスロットさんのSMSコードも受け取れません。1xスロットさんへも同様の状況で、併せてヘルプだします。

その後、仕方ないのでサポートに連絡しても、メールでスマホキャッシュクリアの案内が来るだけ。

正確な紛争額は、3247

JPYです

もうサポートさんとは、何十回も受けていますが解決しません、第三者の介入が必要とおもいます

どうぞサポートお願いします。

___

Even if I can make a deposit, I cannot withdraw.

After clearing the betting conditions etc., even if I apply for withdrawal by the same method as the payment system, it is not paid, and when I go to the site, the payment is rejected.

Even if I received support and reapplied several times, it was rejected again and I did not pay.

If you repeat it, you will not be able to log in.

Login is NG with your email address, and you log in with your ID.

This time, when I apply for payment, I no longer receive the SMS code.

Support improvement plan

・ Clear cache

・ Replace the SIM card with another smartphone

Does not improve even if you do.

We have received SMS codes such as Ecopaise.

・ I don't know if it's the same series, but I can't receive the SMS code of 1x slot. In the same situation, I will also help 1x slot.

After that, there is no help for it, so even if you contact support, you will only receive an email to inform you of clearing your smartphone cache.

The exact amount of the dispute is 3247

JPY

I've been with support dozens of times, but I can't solve it, I think it requires the intervention of a third party.

Thank you for your support.

Dear sai1331,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal issue.

Please understand, that the variety and accessibility of payment methods are not managed by the casino exclusively. Several factors as the Licensing Authority, geolocation, and contracts with the payment providers and bank restrictions, all have a major influence. If a payment method was available for deposits it doesn’t mean necessarily, that it will be offered for withdrawals too. Which payment method you have opted for?

We will contact the casino and ask for their cooperation in resolving your problem, but, before we do so, could you please confirm that your account has been fully verified? Have you withdrawn any funds previously from this casino?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Dear sai1331,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Solved Thank you.

解決しました　ありがとうございます。

As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thank you very much, sai1331, for your confirmation and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru