LiveRoulette Casino - Hráč se snaží ověřit.

good morning, possible that I would like to know about sending personal ID card photos, thank you

buongiorno, possibile che vorrei sapere l'invio di foto di carta d'identità personale ,grazie

Hello Maricelia88,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with LiveRoulette Casino. Please allow me to ask you a few more question before we would move forward.

Did you already contact the casino for verification? Since when are you registered in the casino? Did you already forward any documents to the casino? When was the last time you spoke to the casino?

Looking forward to your answer.

Regards,

Nick

Hello, I would like to know that at the time of my registration I was given the prize without deposit that I have chosen, for the free spins slot, let me know, another solution will be directly taken by me also because I cannot understand why I cannot find to send mine personal documents, thanks

Buongiorno, vorrei sapere che nel momento della mia iscrizione mi venisse dato il premio senza deposito che ho scelto, per la slot giri gratis, fatemi sapere, altra soluzione sarà direttamente presa da me anche perché non riesco a capire perché non trovo per inviare i miei documenti personali, grazie

Hello Maricelia88,

I'm sorry but I do not understand what is your issue at all. Please note that you are now communicating with Casino.guru and not the casino directly.

Dear Maricelia88,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

The complaint will be now closed for the above mentioned reason.