Kartáč Casino - Hráč má opakované problémy s webem a zpožděné odpovědi.

Several times already, whenever something in the Casino is supposed to occur, it purposely lags, crashes, etc. This is both recorded and documented. The fact that they could mess around with the software for such an insignificant amount as CZK 30 leaves one to wonder - how can they guarantee that they won't cheat and steal from people? Even the biggest hacker would tell you that, compared to the analog cheating methods used in the old lottery games with balls, it is 1000 times easier to do it on a PC with SF. Most of the time, the issues are bugs, losses, latency, ping, etc. You deposit CZK 200, play for 20 minutes, you've got CZK 60 left, and within 1 minute spinning 1 CZK 18 times, during a freeze at their casino, it takes roughly 100 seconds and they have an excuse ready. After 20 days everything is fine, it's "your problem". They suggest that my CZK 50,000 mobile is rubbish...then they say, oh it's your internet that's rubbish. So my satellite, optic, and ADSL, vdsl are trash too? Nonsense, you cheaters from, Russia, UK. Websites to avoid include [mostbet.com,mostbet.cz,betano.cz ,chance and especially casino kartáč ,mostbet.cz,mostbet.com,betano and kartáček], they don't care about anything at all, they offer false information and poor maths... OTHERWISE. So far no issues with Apollo, 69game, 'grandpa' etc.. that's fine. But your lies and making me wait three weeks for responses, you can take the high road with that. All of you casinos. Almost every casino is the same. Maybe state malfunctions could happen, but not this often. I won't wait 3 weeks for your respond before you make up something new. I'll take my business elsewhere. No matter which casino, after 1 day, I'm escalating it and then going further and further. And the remaining CZK 6... well...

Už poněkolikáté vždycky Casina když něco má dojít tak se schválně sekne,vypadne atd.mám nahrané i zdokumentované.I dokážou blb ...30ķč schlamnsnout software jak chcete zaručit že v tom šmelit a okrádat lidi nebudou to nejde aji největší hacker by to řekl jak se podvádění u staré sportky s míčkami tak tady u pc SF je to 1000x jednoduší.Vetšinou mají bugy,ztráty,latence,ping atd.. na hovn... vlož 200 kč hraj 20 min máš 60kč a za 1 min po 1 Kč toč 18 krát tocek při seku jejich casina ,která 1. točka cca 5s tak=cc100 sekund a jen se vymlouvají po 20dnech vše ok váš problém mobil na prd můj za 50 000kč je na prd hm....Pak jsi řeknou aha tak oni že internet mám na prd a já jen hm... tak satelit a optik a ADSL, vdsl mam na prd keci šmelaři ru,Rus,UK. Weby které nehrat [mostbet.com,mostbet.cz,betano.cz ,chance a hlavně casino kartáč ,mostbet.cz,mostbet.com,betano a kartáček totálně je nic nezajímá rudi a ukázka i matika s 5 známkou na vysvědčení jsi dá do dohromady šmeli atd.JINAK. BEZ PROBLÉMU ZATÍM Apollo,69game,dědek atd..v pohodě a ty vaše keci až za 3 týdny jsi můžete víte co?Vy všech casina. skoro všeci casina to samé Možná chyba stát se může ,ale že by tolikrát a čekat nebudu 3 týdny na odpovědět než jsi zas něco vymyslite Já už podobném ne a je jedno které casino 1 den a pak jdu výš jednat a pak výš,výš,výš, výš......a love v prd.. 6kč zůstatek

Dear kawaer650f,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. The games in the casino are programmed to continue even when the connection between the server of the game provider and you is disconnected. If such an event happens, you can see a different result on your screen than on the casino server. If two different results exist, the correct one is the one on the casino server.

• Do you experience this issue with any other game?
• Was the bet recorded in your game history?
• Could you please clarify the dispute value (Kč2,000)?

Thank you very much in advance for your reply.

Best regards,

Kristina

Dear kawaer650f,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.