Justbit Casino - Výběr hráče je zpožděn.

I've been playing here since the casino existed. my recordings were always less than 2 hours. since I got a new manager my recordings last longer than 24 hours. i am a regular player and vip level, and while the email says within 24 hours you will be paid. i still don't have it. I no longer believe in it, the higher the amount the longer you have to wait and easier it is to roll back your withdrawal. Frank my vip says I'm going to ask security to speed up. none of that is true either. too bad monica is gone because she was just great!. i just want my money.

Hello Viefinked88,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Justbit Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account fully verified? when was the last time you received a payment from the casino? When was the last time you spoke to the casino and what was it about?

Please note that the recommended time frame for a withdrawal is 14 days so anything under that is considered as good.

Looking forward to your answer.

Regards,

Nick

Dear Viefinked88,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.