Joy126 Casino - Hráč si stěžuje na špatnou zákaznickou podporu.

The agent went ignoring messages. 

Hello Jia.

We are very sorry that you had a bad experience in this casino. In the complaint, you entered the amount of 220SGD. Do you have some other problem except that the casino has very bad customer support? 

Dear Jia,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.