Go Wild Casino - Hráč kritizuje proces ověření.

Do not play here, I warn you....this casino asks at first for documents that say it is you and that is ok....then they ask for sensitive information. Received an email asking for pay stubs, or shares in company if i own one, and get this, if you have received an inheritance to send a copy of the executorts letter showing you as the beneficiary and amount and a copy of a bank statement showing the funds being received. They say it is to make sure they know the money you are playing with is legit.....Like who in their right mind would send such information?

I have contacted the Malta Gaming Commission and am waiting a response from them.

This tells me they are con artists and are stealing money from innocent people.

Never give out this information!! Please Please don't play here!

Dear Tammy,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please understand that the requested information is necessary for the casino to make sure that your funds have been obtained legally and you have enough funds to participate in the betting.

However, if you have contacted already Licensing Authority, please let us know, as we won’t interfere with their investigation.

Thank you in advance for your reply.

Best regards,

Petronela

Dear Tammy,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.