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I deposit the 100 us in bit coin and they have not reply to me I've sent several emails and waited several days and I send all the prof

Dear collinsjosh191,

Thank you for submitting your complaint. Please could you provide more information and details regarding your complaint? I apologize, but I am not sure I understand what happened.

Do I understand correctly that your deposit hasn’t been credited to your casino account?

Thank you in advance for your reply.

Best regards,

Kristina

Hello thanks you. I am c"bcnZ

Ok thank you .I am in the dominican republic and I payed in bit coin.also I messaged them over 5 times and it's been 4 days and I've heard nothing in response thank you for you time

Thank you for your reply, collinsjosh191. Could you please clarify the main problem here? I still don't know what happened, except that the casino doesn't reply to you.

I open up an account I sent the 100 worth of bit coin and they never credited to me I sent proof I sent it and still just ignore men

Thank you for your clarification. Do I understand correctly that you contacted the casino regarding this issue, but haven't received any response yet?

If there is any relevant communication between you and the casino, please forward it to kristina.s@casino.guru.

Dear collinsjosh191,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.