Casinochan - Hráč se snaží vybrat své výhry.

Hello, I was watching that you were solving a problem with withdrawing from the Mifinity account to a card or bank account.

dobrý den koukal jsem že ste tu řešily problém s výběrem z účtu mifinity na kartu nebo bankovní účet můžete mi poradit jak žena která měla ptoblém nakonec vybrala mám stejný problém´

Dear Patrik,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal issue.

Please understand, that the variety and accessibility of payment methods are not managed by the casino exclusively. Several factors as the Licensing Authority, geolocation, contracts with the payment providers, and bank restrictions, all have a major influence. If a payment method was available for deposits, it doesn’t mean necessarily, that it will be offered for withdrawals too, also it can be discontinued at any time. Unfortunately, casinos are sometimes powerless and limited in offering payment methods to their customers.

Could you please advise if you have been informed about any alternative method to withdraw your winnings? Was your account verified successfully in the past?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

I have a certified account and they have not only verified my card and I now have a large amount of money there with them, which I cannot transfer from the uniform to my card or bank account. Mifinity does not respond to any messages

Mam účet na mifinity ověřený neoverili mi jen kartu a bankovní účet mam tam teď u nich velké množství peněz které nemohu preposla z účtu mifinity na svoji kartu nebo bankovní účet. Mifinity neodpovídá na zadne zprávy

Am I correct that your MiFinity account was not verified by MiFinity itself?

Chápu to správně, že váš účet MiFinity nebyl ověřen samotnou MiFinity?

They want some 4-digit code on my card listing but I can't find it anywhere .. at the same time I looked at the reviews of a lot of people who claim that mifinity robs people and money

Chtějí po me nějaký 4 místní kód na výpisu karty ale nemohu nikde najít.. zároveň sem koukal na recenze hodně lidí kteří tvrdí že mifinity okrada lidi a peníze neposila

So the problem is with MiFinity and not directly with the casino, is it?

Takže problém souvisí s MiFinity a ne přímo s kasinem, je to tak?

YES EXACTLY

ANO PŘESNĚ TAK

I see. Unfortunately, my only recommendation would be to contact MiFinity customer support directly.

I'm afraid we can't help you otherwise.

Chápu. Bohužel mým jediným doporučením by bylo kontaktovat přímo zákaznickou podporu MiFinity.

Obávám se, že Vám nemůžeme pomoci jinak.

Dear Patrick,

We extend the timer by 7 days. Do not hesitate to contact us if you need help or assistance, otherwise we will reject your complaint.

Milý Patriku,

Časovač prodlužujeme o 7 dní. Neváhejte nás kontaktovat, pokud potřebujete pomoc nebo pomoc, jinak Vaši stížnost zamítneme.

I wish I could be of more help. I’m sorry we couldn’t help you to resolve this case, but please do not hesitate to contact us if you run into any issues with any other casino in the future. For the abovementioned reasons, I will now reject this complaint. Thank you for your understanding.