Casino33 - Hráčův přístup k pokladně byl zablokován.

The cashier has blocked me and is not paying out. She withdrew money from the registered casino account and then blocked me

La cajera me bloqueo y no me paga , saco la plata de la cuenta registrada del casino y me bloqueo

Hello srg2006lp,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Casino33. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Good morning

My casino33 account was enabled by the cashier, log in immediately: user ga3*****

I made a deposit from my account to a cbu that was provided to me, I have the details of that account.

In the application the function of contacting the casino: the link does not allow you to advance, it only lets you play unfortunately.

I have a screenshot of the money in the casino application, then the withdrawal request from me to the cashier, and even the sending of my cbu for deposit. Then he directly blocked me.

Yesterday, from another phone, I booked the cashier's number and she answered the message, but not the call, and she blocked me again.

Their telephone number is 03541-267935.

The entire interaction was cordial until I asked for payment and he blocked me.

Buenos días

Mi cuenta en casino33 fue habilitada por la cajera , ingrese de manera inmediata: usuario ga3*****

Realice un deposito desde mi cuenta a un cbu que se me proporciono, tengo los datos de esa cuenta.

En la aplicación la función de contacto con el casino : el enlace no te permite avanzar, solo te deja jugar lamentablemente.

Tengo captura de pantalla de la plata en la aplicación del casino, luego la solicitud de retiro de mi parte a la cajera, y hasta el envío de mi cbu para deposito. Luego directamente me bloqueo.

Ayer desde otro teléfono agende el.numero de la cajera y me contesto el mensaje, no así la llamada, y me volvió a bloquear.

Su teléfono es 03541- 267935.

Toda la interacción fue cordial hasta que le pedí el cobro y me bloqueo.

Hello srg2006lp,

Is it possible to forward the communication between you and this "cashier" to nikolas.b@casino.guru? Was it an official casino worker?

nikolas.b@casino.guruI have already sent the data of the entire conversation to this address.

I await an answer

nikolas.b@casino.guru a esta dirección ya envié los datos de toda la conversación.

Aguardo respuesta

Hello srg2006lp,

I regret to inform you that you have most likely fallen victim to a fraudulent scheme. Our investigation of Casino33 has led us to the conclusion that it is highly likely a scam casino.

In reputable and licensed casinos, players must register their accounts without third-party assistance. It is imperative to emphasize that you should never share your personal information or send money to anyone claiming to deposit on your behalf in a casino.

To assist you further in avoiding such situations in the future, we have compiled an informative article on how to choose a secure online casino. You can find it here: https://casino.guru/how-to-choose-an-online-casino

This casino has no Terms and Conditions, no licensing authority and there is no way to register directly - only with the help of an agent. You likely fell victim to a scam. We advise you to report the incident to the police or a relevant legal authority for further investigation and potential resolution. Your cooperation with the appropriate authorities will help prevent others from falling victim to similar scams.

I'm sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you encounter any issues with any other casino.