Obdržel jsem e-mail s nabídkou 400% propagace, pokud vložím 50,00 R$. Provedl jsem vklad, obdržel jsem bonus a musel jsem hrát R$13,750. Po odehrání se bonus proměnil ve skutečnou rovnováhu.
Než jsem požádal o výběr, kontaktoval jsem podporu, abych zjistil, kolik mohu vybrat, a bylo mi řečeno, že mohu požádat o 1589 R$, takže jsem žádost podal.
Dnes mi přišel e-mail, že jsem překročil sázkovou hodnotu 105, když jsem nic takového neudělal. Hraji opatrně, abych se vyhnul problémům, přesto zrušili můj výběr a odebrali částku z mého účtu.
Takto to nemůže pokračovat.
I received an email offering a 400% promotion if I deposited R$50.00. I made the deposit, received the bonus, and I had to play R$13,750. After playing, the bonus turned into real balance.
Before requesting a withdrawal, I contacted support to understand how much I could withdraw, and was told I could request R$1589, so I made the request.
Today, I received an email stating that I exceeded the 105 betting value, when at no point did I do such a thing. I play carefully to avoid issues, yet they cancelled my withdrawal and removed the amount from my account.
This cannot continue like this.
Recebi um email, com uma promoção de 400% se depositar R$50.00, fiz o deposito, recebi o bônus, e tinha que jogar R13,750, joguei e o bônus virou saldo real.
Antes de solicitar a retirada, entrei em contato com o suporte, para saber qual valor eu poderia sacar, e foi me dito que eu poderia solicitar o valor de R$1589, fiz a solicitação.
Hoje recebi um email dizendo que eu ultrapassei os 105 de valor de aposta, em momento algum fiz isso, jogo com atenção para não ter problemas, cancelaram meu saque, e retiraram o valor da minha conta.
Isso não pode continuar assim
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