Bet2U Casino - Hráč se snaží stáhnout.

In reality it is bet2u betting ... 10,000 euros won but they don't pay ... they no longer reply to emails ... how do I get the money back

In realtà è bet2u scommesse…vinti 10000 euro ma non pagano…non rispondono più alle mail…come faccio a recuperare i soldi

Hello sergiodavidde,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Bet2U Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Hi, my account has been verified for over a year..4 months ago I received 500 euros in 24 hours..I deliberately didn't ask for any bonus euros and I always played by raising everything because I was aware that maybe my money would never be ... they are scammers ... now I always have a withdrawal of 500 euros allowed for 10 days and 10,000 euros of Monopoly on the account

Ciao,il mio account è verificato da oltre un anno..4 mesi fa ho ricevuto 500 euro in 24 ore..ho volutamente non chiesto alcun euro di bonus e ho giocato rilanciando sempre tutto perché ero consapevole che forse non sarebbero mai stai soldi miei…sono dei truffatori…adesso ho sempre un prelievo di 500 euro in allowed da 10 giorni e 10000 euro del Monopoli sul conto

Dear sergiodavidde,

Unfortunately, I would like to inform you that since this casino has 15+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved". This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease in rating caused by unresolved complaints could change the casino's approach.

Regrettably, it seems to be a common practice of Bet2U Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate. We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts resolving any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from Bet2U Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.