AB33 Casino - Prostředky hráče jsou zabaveny kasinem.

Good day, esteemed casino experts! The scammers from AB33 have stolen all the money from my account. The amount totals $1,600, of which $1,500 are my personal funds! These are my personal deposits! I did not take any bonuses from them! I played slots and bet on sports! What right do they have to steal my personal funds???? I have not received any explanations! I asked them to show me any point in their rules that I violated! They did not provide me with any information and simply blocked me in the chat! Please help me at least get my deposits back!

Доброго дня шановні казино гуру! Шахраї з AB33 вкрали в мене всі мої кошти за рахунку. Сумма 1600$! З яких мої особисті кошти 1500$! Це мої особисті депозити! Я не брав у них жодних бонусів! Грав в слоти та робив ставки на спорт! Яке вони мають право красти в мене мої особисті кошти???? Пояснень я ніяких не отримав! Я просив показати хоч якийсь пункт з їх правил що я порушив! Вони не надали мені ніякої інформаціі а просто заблокували мене в чаті! Допоможіть мені будь ласка повернути хоча б свої депозити!

Dear xray200,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

• Could you please advise if you currently have access to your casino account?
• Do I understand correctly that the casino confiscated deposits you didn't play with yet?

Additionally, please forward all the relevant communication between you and the casino to kristina.s@casino.guru. Alternatively, you can post it here. 

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina