1win Casino - Hráč se nemůže přihlásit ke svému účtu.

My account has been blocked and there is a lot of money in my account and im unable to login to my account

Dear Dhanureddy,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Was your account verified?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

I have place bets on sports bets like counter strike games and my account is isn't verified

Thank you for your reply, Dhanureddy. I would like to emphasize that our forum Casino.guru deals with complaints regarding online casino users only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue in case you only focused on sports betting.

However, I can recommend a few websites that might be able to help you. Please, let me know if you are interested in the list of these websites, and thank you very much for your understanding.

Ok i have played so many games in 1win like car racing games and spin wheels aviater and mines please help me to get my money back

You said something else in your previous message. Please clarify which games contributed to your winnings.

Sports like counter strike, spinning wheel,and aviator

Have you tried contacting the casino regarding the blocked account? Could you please forward all the relevant communication between you and the casino to kristina.s@casino.guru? Alternatively, you can post it here. Thank you in advance.