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I need the activation link for which I've been waiting since yesterday via email, there's no reply, you can send me the manual, that works too

And if this doesn't work I would have to use another email where it also works

Connymaus 09:39

Connymaus t***@gmx.net 01*** I wrote this in the chat but they don't do anything even by email is simply ignored I have successfully converted the bonus so that 100 euros are available to me I would like to pay them out but it just happens Nothing maybe you can help me, many thanks Had I not converted 100 percent, they had sent everything immediately without any stress

I need the activation link for which I've been waiting since yesterday via email, there's no reply, you can send me the manual, that works too

And if this doesn't work I would have to use another email where it also works

Connymaus 09:39

Connymaus t***@gmx.net 01*** dieses habe ich im Chat geschrieben aber die machen nichts auch per Email wird einfach ignoriert ich habe den Bonus Erfolgreich umgewandelt so das mir100 Euro zur Verfügung stehen diese möchte ich auszahlen aber es passiert einfach nix vileicht können sie mir helfen vielen dank Hatte ich nicht umgewandelt 100prozent hatten die alles sofort ohne Stress Geschickt

Dear Horno12,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience.

Do I understand correctly that you haven't received a link to activate your account?

Would you be so kind as to send me all the relevant communication between you and the casino, so we can gather as much information as possible? My email address is kristina.s@casino.guru. 

I hope, we will help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Kristina

I just sent you an email thank you Email is c***@gmail.com

Ich habe ihnen gerade eine Email gesendet ich danke ihnen Email lautet c***@gmail.com

Thank you for your email, Horno12. I will now close this complaint as per your request. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.