Win British Casino - Hráč má potíže s výběrem svých výher.

Couldn’t withdraw , no live chat, the we’re reviewing my account and would get back to me , never have. Just spent the money was laying there doing nothing. Just a pointer to avoid

Dear Chris,

Thank you very much for submitting your complaint. I’m very sorry to hear about your problem. Could you confirm, please, that this was your first attempt for a withdrawal? Do I understand it correctly, that your account hasn’t been verified yet? I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Kristina

Dear Chris,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.