Ultima Casino - Hráč při hraní zažil technickou závadu.

Had a go on ultima casino, it is not about money, played roulette, had money on (0)ball dropped 0 on live roulette wheel

Computer registered 32

I have never seen anything like this

Wanted to cash out, message account not varified and no direction or way of knowing how to varify account.

Which leads me to believe this site is only out to scam people. Definitely will not play again. Have already emailed the casino and stated all of above, I doubt it will have any effect.

I definitely advise any gambler before depositing any funds in any online casino read up the review.

Dear Mehrdad1964,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any relevant communication along with your game history in Excel format to petronela.k@casino.guru? Please advise the exact time of the incident.

Meanwhile, please check our article explaining "How slot machines are programmed" and maybe it’ll help to understand how servers communicate with players and what issues might occur on the way.

Please understand, that without any supporting evidence, we can’t proceed further with this case as it would be close to impossible to confront the casino.

Looking forward to hearing from you. Thank you in advance for your understanding.

Best regards,

Petronela

Dear Mehrdad1964,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.