Mondobets Casino - Hráč má problém s neočekávanými poplatky.

The cacibo made me some charges and I made a complaint here but the casino and yes they returned my money thanks.

El cacibo me hizo unos cargos ya puse una queja aqui pero el casino ys me lo devolvio el dinero gracias.

Dear Jaime,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem but I’m afraid, I will need more information and details. Do I understand correctly that you are experiencing issues with unexpected transaction charges?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

I'm not happy at all, all the money was returned to me and I had no problems with mostbet. All great and happy. It was the only problem but it is already fixed

Nada estoy contento ya se me devolvio todo el dinero y din ningun problemas con mostbet. Todo genial y contento. Fue el unico problema pero ya esta subsanado

And thank you, too, for your concern. Very good service

Y gracias ah vosotros también por la preocupación. Muy buen servicio

I'm happy to hear good news. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thank you very much, Jaime, for your confirmation and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru