Luckland Casino - Hráč má potíže s výběrem svých výher.

Paid money to get dc coins which can be used to win csa. Won $1300 dollars and followed their instructions but this scam companany never honored the redemption, This company is a fraud and you should be ashamed of the gd rating you gave this scam outfit.

Do you homework and follow up on redemptions against this hoax. Call their HQ number and you get a click. Sent over 25 request and they send cookie cutter bullshit answers.

I used your recommendation anf got scamed and hacked.

Thanks for nothing jerkoff.

Dear Mike,

Thank you very much for submitting your complaint. I’m very sorry to hear about your problem. Could you confirm that this was your first attempt for a withdrawal? Did you pass the KYC verification?

Please forward any relevant communication between you and the casino to kristina.s@casino.guru or post it here.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Kristina

Have you investigated this company and their process for redemption? You will find many people who were scamed and hack. You have a responsibilty to not recommend.

I sent voided checks, license and all pertinent info for redemption but to no avail. I have the documents of all correspondence to this scam company and all the the confusing and deceitful answers from them. Some of there responses were gd lies.

I have the five redemptions totaling 1300 dollars. Why didn't you ask me for them? I will blast them on every media

site because I can't stand people who bullsjit and take other peoples money.

Mike, please understand that I am here to help you with your problem. So if you want me to proceed with further investigation, I would like to ask you to cooperate and send all the relevant communication between you and the casino, and answer my questions from my first message. You can send a proof of pending withdrawals too.

I am sure you understand we need as much infromation as possible, to fully understand where the issue might be and suggest possible solutions. Thank you for understanding.

WHAT INFO DO YOU WANT? DID U CONTACT THIS CASINO TO VERIFY INFO NEEDED FOR REDEMPTION BECAUSE I DID AND GOT MISINFORMATION. aLL YOU NEED IS MY WINNER REDEMTION RECEIPTS AND I WILL SEND THEM TO YOU NOT TO THIS CASINO AFTER YOU VERIFY INFO NEEDED.

i HAVE TO MANY E-MAILS THAT NEED TO BE COPIES AND SENT BY MAIL ID REQUIRED

REMEMBER I SENT THEM THE INFO AND THEY SENT ME DECEITFUL REPLIES. DO YOU BELIEVE ME OR THE CASINO?

WHAT QUESTIONS FROM YOU FIRST RESPONSE THAT I DIDN'T ANSWER.

I HAVE A SERIOUS HEART CONDITION AND THIS PROBLEM IS STRESSING ME OUT!

MIKE

KRISTINA:

THIS CASINO IS A SCAM

mIKE

Mike, I am sorry, but without any supporting evidence from you that the casino treated you unfairly we won't be able to proceed with further investigation.

So, please, if you want us to help you, send the communication between you and the casino to kristina.s@casino.guru. I am especially interested in those 'deceitful replies'. If you fail to provide this or any kind of evidence, we will be forced to close this complaint.

Dear Mike,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions and didn't provide the required evidence. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.