GOAWIN Casino - Hráč není schopen vybrat svůj zůstatek.

The goawin website are frauded my diposited amount and winning amount. I am diposited many times and play exchange bet gtexchange . My time i win and many time losses. Few days ago when winning my losses amount then withdrawal time all time rejected. When I am contacting why this the customer service are telling your bet is error and wrong sattle it reason. Then exchange balance are showing - nagative balance. How balance are goes nagative but withdrawal page are showing orignal balance. I can submit a withdrawal request any time but all time are rejected. Fraud Goawin website.

Hello bikashmahato6,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with GOAWIN Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? Can you please advise if you played casino games or sports betting? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear bikashmahato6,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.